Operations Manager

Operations Manager

Syracuse, NY / Los Angeles, CA / Remote (US)

The right software can change everything. When an organization hires Upstate Interactive they get a team of strategic-minded software engineers that are fanatical about driving growth and efficiency. We love solving challenging problems and strive to deliver the extraordinary.

Our company is seeking to hire an Operations Manager to join our team. Reporting to the managing partners, this position will be wearing a variety of hats. You will be responsible for overseeing daily activities and handling high-level HR and accounting tasks. In the first year, you will be supporting our team and our brand to grow to new heights.

We are a small team, so with this position comes the opportunity for growth and autonomy not experienced in larger firms. It also comes with perks and benefits such as unlimited PTO, a retirement match, and the ability to work remotely. We are willing to train the right person so we encourage you to apply even if you do not have experience with all of the responsibilities.


  • Onboard new employees, measure and improve employee happiness, implement employee policies
  • Administer payroll and benefits
  • Manage budgets and forecasts
  • Handle various accounting tasks such as updating cash book and cash projections, and invoicing
  • Assistance with resource planning based on projected growth
  • Interfacing with the clients and accountants regarding all accounting issues
  • Preparing legal documents including labor contracts, MSAs, and SOWs
  • Handle company conference and event logistics, including booking rooms, choosing vendors, and booking travel arrangements if necessary
  • Helping the partner team with various administrative tasks
  • Assisting with client engagement, such as sending thank you cards and gifts when appropriate
  • Organizing and updating Google Drive as needed
  • Scheduling meetings for partner team


  • Bachelor’s degree
  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
  • Excellent communication skills
  • Excellent organizational skills